Shipping policy

Shipping Policy

Domestic Shipping (India):

  • ₹49 for 1 product

  • ₹89 for 2+ products

  • Free shipping on orders above ₹2500

  • Express shipping: ₹99 (2–3 days)

  • Standard shipping: 3–7 days

International Shipping:
Shipping charges apply at checkout. Customs/import duties to be paid by the customer.

Delivery Partners:
BlueDart, India Post, FranchExpress (Domestic), DHL (International)

Order Tracking:
Tracking link sent via email once the order is shipped.

Delivery Issues:
Report any delivery issues within 24 hours to hello@shruseternity.com or +91 76049 36565.

 

Custom Duty / Import Taxes Policy 

Customs, Duties, and Taxes

Orders shipped internationally may be subject to import duties, taxes, and customs fees in the destination country. These charges are not included in the product price or shipping cost charged by our store and are the responsibility of the recipient.

For customers in the United States (or any other country):

  • Customs fees vary by country and depend on the total value of your order and the category of products purchased.

  • Please check with your local customs office to estimate applicable charges before placing your order.

  • Our store cannot predict or reimburse customs duties or import taxes applied by your country’s customs office.

  • Orders may experience delays at customs if fees are pending or additional documentation is required.